Novotel Manila Araneta City, the first Novotel brand of Accor in the Philippines, proudly solidified its position as the region’s top performer in Food & Beverage (F&B) during the Accor Asia Awards 2023 in Jakarta. The event brought together nearly 380 general managers from Asia, along with key leaders from Accor’s global teams in the Middle East and Africa and Asia-Pacific, who shared valuable insights and fostered discussions on enhancing guest experiences, brand loyalty, and promoting women in leadership roles.
The recognition stemmed from a commitment to delivering exceptional F&B experiences by offering unique signature cuisines and services that transcend the ordinary. Novotel Manila Araneta City aims to offer unforgettable dining and bar experiences by serving innovative dishes reflecting environmental sustainability and seasonal quality, prepared by experienced culinary teams. Winning the award was a result of the property’s high performance across various criteria, reflecting the successful implementation of strategic plans set in the previous year. Evaluation standards for the Accor Awards included innovation, reputable performance score (RPS), food safety standards, financial achievements, employee engagement, and impactful marketing efforts in the region.
“We are extremely pleased with reaching this milestone, thanking our colleagues for their dedication and hard work in meeting our goal of satisfying our guests,” said F&B Director May Malagamba. “This achievement proves our commitment to providing exceptional F&B services and products for our corporate clients and loyal hotel guests.”
In addition to winning the award, Novotel Manila Araneta City was also recognized as a prominent Accor brand in the Philippines, securing three important nominations, including Best Loyalty Performance and Hotel of the Year, among five key categories.
Novotel Manila Araneta City cluster GM and Accor’s first Filipino female leader, Maria Manlulu-Garcia, said, “It’s our great honor to be recognized by Accor as this year’s Best F&B performer, not only in the Philippines, but in the region. I give credit to all the Heartists (referring to hotel employees) for their creativity, dedication, and passion in going the extra mile to provide outstanding guest experiences during their stay with us. The team truly exemplifies Accor’s DNA in continuously building long-term loyalty for all hotel guests and stakeholders.”
Food Exchange Manila, Gourmet Bar by Novotel, Indulge Gelato, The 6th Manila, and Prana Indian Cuisine are among the signature dining outlets, as well the meetings and banquets team, that contributed to the success of the hotel brand.
“Your hotel, your efforts contributed to winning for Food & Beverage for the year, and it’s not a surprise, seeing what you’ve got to offer,” said Garth Simmons, Chief Operating Officer, Asia–Accor Premium, Midscale and Economy Division, in his congratulatory video message to the Heartists of Novotel Manila. “Congratulations, and looking forward to you winning many more awards.”
Discover more about the award-winning hotel; visit www.novotelmanilaaranetacity.com.
To inquire and reserve your table, call landline number 8990-7888 or mobile number (+63949) 886-5591, or email novotel.manilaaranetacity.resturants@accor.com.
