EventsMaybank Philippines upgrades the digital banking experience

Maybank Philippines upgrades the digital banking experience

The all-new M2U app now comes packed with improved features and an enhanced user experience

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Maybank Philippines, a member of the Maybank Group, a leading financial services group ranked #4 in ASEAN in assets, is pleased to announce the unveiling of its upgraded Maybank2U PH (M2U) mobile app, available on both iOS and Android platforms. This relaunch introduces a host of new features, a refined user interface, and performance improvements designed to provide users with a safer, more seamless, and engaging experience.

Malaysian Ambassador H.E. Abdul Malik Melvin Castelino (center) joins Maybank Philippines executives (from left) director Jose Roberto Reyes, director Simoun Ung, chairman Anthony Brent Elam, OIC-president and CEO Patrick Dennis Solosa, head for virtual banking Paolo Salcedo, and deputy head for CFS business Amiel De Castro

Maybank Philippines was one of the pioneers in the mobile banking space, introducing the original Maybank2u PH (M2U) mobile app in 2014 and complementing this with the introduction of iSave, the first digital deposit account, in 2018.  This time around, Maybank Philippines is elevating the digital banking experience with the launch of the optimized M2U.

This latest version comes with upgrades. For advanced security features, the new M2U app comes with Secure2U, an enhanced two-factor authentication option that allows real-time, in-app verification and authorization to safeguard transactions from fraud. Secure2U also has a unique device binding feature which limits the authorization only to the nominated device.

The new M2U interface has been redesigned to be more intuitive, so daily banking transactions are made easy and effortless and the user experience is enhanced. Users enjoy the same M2U experience when outside the Philippines, and even across one’s Maybank2u applications in Southeast Asia.

The new M2U is equipped with in-app tools for personalized banking to help manage one’s finances better. Icons are customizable to fit each user’s lifestyle and banking needs. Users also stay updated with the latest promos and customer advisories with push and in-app notifications.

Finally, for seamless access to new services, the new M2U app will be the hub for all the new services and features which Maybank will introduce. From one-touch digital account application to debit card services and accessing exclusive offers, M2U is designed to adapt to the customer’s ever-changing needs and evolving priorities.

In his keynote message, Maybank Philippines chairman of the board Anthony Brent Elam emphasized, “We’ve listened closely to our customers’ feedback and upgraded our app to meet your expectations for convenience, security, and innovation…Our goal is to build the most advanced and user-friendly mobile banking experience in the industry. This is humanizing financial services for you.”

Popular rock band Lola Amour helped create a vibrant and engaging atmosphere at the launch of Maybank Philippines’ M2U app.

Maybank Philippines OIC-president and CEO Patrick Dennis L. Solosa also highlighted the reason behind the M2U update: “Our commitment has always been to provide convenience, security, and innovation at your fingertips. We have reimagined the app with enhanced features, stronger account security protection, a more intuitive interface, and cutting-edge technology to make digital banking simpler, faster, safer, and more seamless than ever before.” 

To celebrate the unveiling of the new M2U, Maybank Philippines hosted a launch event at the Bonifacio High Street Amphitheater. As part of the festivities, popular band Lola Amour performed live to a crowd of more than 500 invited guests.  Users can download the latest version of the M2U from Apple App Store and Google Play Store today.

Maybank Philippines, Inc. (MPI) is a member of the Maybank Group, one of Asia’s leading banking groups and Southeast Asia’s fourth largest bank by assets.

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